Complaints and Feedback

At DoktorABC, we strive to provide a high quality individual service to all our customers. You can help us maintain and improve our service by informing us about anything that was not to your satisfaction or you think could be better. We will be happy to receive your feedback. You can contact us either:

By email:

By telephone: if you have an urgent matter or prefer to speak directly to one of our support team members, you may call us at 033 0057 9804.

Not satisfied with the information above?

If you are still not satisfied with how your complaint has been managed, you can contact our regulators below.

For escalated complaints regarding the dispensing of medicines, please contact:

General Pharmaceutical Council
25 Canada Square
London, E14 5LQ
Phone: 0203 713 8000