• a-
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  • a Choose Treatment

    Find the medication you need

  • b Answer to doctors questionnaire

    A EU-registered doctor review your answers

  • c Fast delivery

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Privacy Policy

Data sharing and distribution

The personal data that you provide to us via the platform (eg your name, address or e-mail address, medical data) will only be processed to process the service and the correspondence with you and only for the purpose to which You have provided us the data. We will pass on your data to the shipping pharmacist, the consulted physician, and the shipping company, who are responsible for the delivery of our service.

The shipping pharmacies and doctors who fulfill your order for Doktorabc.com are obliged to contact you if problems arise from the prescription or delivery of the product ordered at the shipping pharmacy. The doctor, the shipping pharmacy or the shipping company can contact you directly. These companies do not store or use any personal data for other purposes. If you have a complaint regarding the contact of a doctor, a shipping pharmacy or the shipping company, please contact us at https://www.doktorabc.com/uk/contact.

We assure that we will not pass on your personal data to third parties, unless we are legally obliged to do so or you have given us your prior consent. To the extent that we use service providers for the execution and processing of processing processes, the contractual conditions are regulated according to the provisions of the Federal Data Protection Act.

Consent and revocation

If you have left us personal data, you can delete it at any time. Data for billing and accounting purposes are not affected by a cancellation / revocation or cancellation.

Storage time

Personal data which have been communicated to us through our website will only be stored until the purpose for which they have been entrusted to us is fulfilled. If storage and tax retention periods are to be observed, the storage period for certain data may be up to 10 years.

Customer account

When placing your order for the first time, you have set up a customer account with us and have given your consent.

When you open a customer account, you agree to store your inventory data, such as name, address, e-mail address, as well as your usage data (username, password). This gives you the possibility to use our e-mail address or your customer number as well as your personal password.

You can revoke your consent at any time with effect for the future.


If you have ordered our newsletter, you have expressly given your consent and we have recorded your consent.

You can revoke your consent at any time with effect for the future.

Use of cookies

This page uses so-called cookies, which are stored on your computer. "Cookies" are small text files, which can be stored locally by a website in the memory of your Internet browser on the computer you are using. Cookies enable, in particular, the recognition of the Internet browser. The cookies of our website do not collect personal data about you or your use. Once you have set cookies, you can delete them at any time by calling the corresponding menu item in your Internet browser or deleting the cookies on your hard disk. For details, refer to the Help menu of your Internet browser. Please note our notes on the use of Google Analytics, which also uses cookies. Of course, you can also use our website without the use of cookies. You can generally ("deactivate" the use of cookies at any time via the settings of your Internet browser), or you can display the setting of cookies and then decide in individual cases whether you accept cookies ("cookie warning"). The necessary settings of your Internet browser can be made under the menu item "Tools / Internet Options" with Microsoft Internet Explorer or the corresponding menu point with other browsers. For details, refer to the Help menu of your Internet browser. The rejection or display of cookies may affect the functionality of our website.

Google Analytics

This website uses Google Analytics, a web analytics service provided by Google, Inc. ("Google"). Google Analytics uses so-called "cookies", text files which are stored on your computer and which allow an analysis of the use of the website by you. The information generated by the cookie about your use of this website (including your IP address) is transferred to a Google server in the USA and stored there. Google will use the stored information to evaluate your use of the website, to compile reports on website activity for website operators, and to provide other services related to web usage and Internet usage. However, please note that this site uses Google Analytics with the extension "_anonymizeIp ()". As a result, IP addresses are only stored in abridged form, so a direct person reference in connection with the stored data is thus excluded. Google may transfer the stored information to third parties as far as this is required by law or if third parties process these data on behalf of Google. You can avoid the storage of data if you prevent the installation of the cookies by an appropriate setting of your browser software; However, we would point out that in this case you may not be able to fully utilize all the functions of this website.

You can also avoid data collection by installing Google Analytics's Google Analytics Disable add-on at http://tools.google.com/dlpage/gaoptout?hl=en.

Your rights, information

If you no longer agree to the storage of your personal data or if this information has become incorrect, we will ask you for the deletion or blocking of your data or make the necessary corrections (as far as this is possible under applicable law). Upon request, you will receive free of charge information about all personal data that we have stored about you.

For questions regarding the collection, processing or use of your personal data, in the event of information, correction, blocking or deletion of data, please e-mail to e-mail address.